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Created page with "__TOC__ ==Summary== On some of the devices with specific modems, it may take a while to detect that the sim card has been inserted and thus this guide aims to show what to d..."
__TOC__
==Summary==
On some of the devices with specific modems, it may take a while to detect that the sim card has been inserted and thus this guide aims to show what to do in cases where the sim card is not detected.
==Solutions==
This section showcases two methods on how to reboot/reset your modem when a sim card is not being detected by the device.
===WebUI===
* Simply log in to the WebUI of your device and navigate to the <b>Status -> Network -> Mobile</b> page. Once you're there just press <b>Restart Connection</b> this will reboot your device modem and after a few seconds your sim card should be detected.
[[File:Networking_faq_mobile_webui_page_restart_button_v1.png|border|class=tlt-border]]
===CLI/SSH===
* If you prefer using the command line interface, you need to connect to the device using CLI/SSH (use SSH software such as PuTTY client):
CLI/SSH username: root
CLI/SSH password: <your router’s password>
* Once you're logged in use one of the fallowing commands to reboot device's modem.
root@Teltonika:~# gsmctl -Q
or
root@Teltonika:~# gsmctl --reboot
You should see a message: <b>Modem was reset</b> and after a few seconds the modem should reboot and the sim card should be detected.
==Summary==
On some of the devices with specific modems, it may take a while to detect that the sim card has been inserted and thus this guide aims to show what to do in cases where the sim card is not detected.
==Solutions==
This section showcases two methods on how to reboot/reset your modem when a sim card is not being detected by the device.
===WebUI===
* Simply log in to the WebUI of your device and navigate to the <b>Status -> Network -> Mobile</b> page. Once you're there just press <b>Restart Connection</b> this will reboot your device modem and after a few seconds your sim card should be detected.
[[File:Networking_faq_mobile_webui_page_restart_button_v1.png|border|class=tlt-border]]
===CLI/SSH===
* If you prefer using the command line interface, you need to connect to the device using CLI/SSH (use SSH software such as PuTTY client):
CLI/SSH username: root
CLI/SSH password: <your router’s password>
* Once you're logged in use one of the fallowing commands to reboot device's modem.
root@Teltonika:~# gsmctl -Q
or
root@Teltonika:~# gsmctl --reboot
You should see a message: <b>Modem was reset</b> and after a few seconds the modem should reboot and the sim card should be detected.
