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             <li><b>Sales Manager</b> - your sales person can relay technical questions to Teltonika's support team.</li>
             <li><b>Sales Manager</b> - your sales person can relay technical questions to Teltonika's support team.</li>
             <li><b>[https://community.teltonika-networks.com/ Crowd-Support Forum]</b> - a public forum for Teltonika-Networks related questions.</li>
             <li><b>[https://community.teltonika-networks.com/ Crowd-Support Forum]</b> - a public forum for Teltonika-Networks related questions.</li>
         </ul>For hardware issues please check if your device is eligible for warranty in the <b>[[RMA guidelines for networking devices|RMA Guidelines]]</b> page. If you do suspect a hardware malfunction, please fill out [https://teltonika-networks.com/rma/ this RMA request form] and read our [https://teltonika-networks.com/warranty-repair/ warranty policy] for more details.</li>
         </ul>For hardware issues please check if your device is eligible for warranty in the <b>[[RMA]]</b> page. If you do suspect a hardware malfunction, please fill out [https://teltonika-networks.com/rma/ this RMA request form] and read our [https://teltonika-networks.com/warranty-repair/ warranty policy] for more details.</li>
</ul>
</ul>


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==Technical Questions==
==Technical Questions==


===Troubleshooting, Debuging, Device Recovery===
<table style="vertical-align: top;" width=100%>
    <tr style="vertical-align: top;">
        <td width=50%>
            <table width=90%>
                <tr>
                    <td>
===Control & Configuration===
----
----
* [[RMA guidelines for networking devices]]
                        <ul>
* [[My router went to „Safe mode“, what should I do?]]
                            <li>[[SMS Commands]]</li>
* [[I entered the wrong password several (5) times and now I cannot reach the router’s WebUI, what should I do?]]
                            <li>[[Speed Limit]]</li>
* [[Port forwarding does not work, what should I do?]]
                            <li>[[Blocking Websites]]</li>
* [[How to download and upload a backup file?]]
                            <li>[[How to login via SSH using an RSA key?]]</li>
* [[How can I restart a router that can‘t be accessed remotely via the Internet?]]
                            <li>[[Can WAN port be used as LAN?]]</li>
* [[Settings deleted after reboot]]
                            <li>[[How to disable mobile data?]]</li>
* [[Bootloader menu]]
                            <li>[[Can I send GPS data to my server?]]</li>
* [[When upgrading Firmware router returns error "Firmware image size is too large"]]
                            <li>[[How to disable LAN ports?]]</li>
* [[Mobile data connection troubleshooting]]
                            <li>[[How to upload and download files from the router (Linux)?]]</li>
 
                            <li>[[How to upload and download files from the router (Windows)?]]</li>
===Router Control and Configuration===
                            <li>[[How to execute dialling codes?]]</li>
                            <li>[[802.11e WMM]]</li>
                            <li>[[Input/Output control and monitoring via CLI]]</li>
                            <li>[[How to configure Auto APN?]]</li>
                            <li>[[Ignoring Firewall and letting all traffic go through the router]]</li>
                            <li>[[Basic CLI / SSH Commands for RUT devices]]</li>
                            <li>[[Custom package upload via Package Manager]]</li>
                        </ul>
                    </td>
                </tr>
            </table>
        </td>
        <td width=50%>
            <table width=90%>
                <tr>
                    <td>
===Troubleshooting & Recovery===
----
----
* [[How to use SMS commands?]]
                        <ul>
* [[Web Filter doesn't work]]
                            <li>[[Safe Mode]]</li>
* [[How to limit the router's internet speed?]]
                            <li>[[Unblocking WebUI Access]]</li>
* [[How to limit internet speeds for specific Wi-Fi users?]]
                            <li>[[Configuration Backup]]</li>
* [[How can I block specific websites so that clients would not be able to access them?]]
                            <li>[[Remote Recovery]]</li>
* [[How to login via SSH using an RSA key?]]
                            <li>[[Bootloader menu]]</li>
* [[Can WAN port be used as LAN?]]
                            <li>[[Web Filter Troubleshooting]]</li>
* [[How to disable mobile data?]]
                            <li>[[Mobile Data Connection Troubleshooting]]</li>
* [[Can I send GPS data to my server?]]
                        </ul>
* [[How to disable LAN ports?]]
                    </td>
* [[How to upload and download files from the router (Linux)?]]
                </tr>
* [[How to upload and download files from the router (Windows)?]]
            </table>
* [[How to execute dialling codes?]]
        </td>
* [[802.11e WMM]]
    </tr>
* [[Input/Output control and monitoring via CLI]]
    <tr style="vertical-align: top;">
* [[How to configure Auto APN?]]
        <td width=50%>
* [[Ignoring Firewall and letting all traffic go through the router]]
            <table width=90%>
* [[Basic CLI / SSH Commands for RUT devices]]
                <tr>
* [[Custom package upload via Package Manager]]
                    <td>
 
===Remote Access===
===Remote Access===
----
----
* [[RMS FAQ|RMS related questions]]
                        <ul>
* [[How can I access my router remotely through the WAN interface?]]
                            <li>[[RMS FAQ|RMS related questions]]</li>
* [[How to enable remote access on the router?]]
                            <li>[[How can I access my router remotely through the WAN interface?]]</li>
* [[How to access the router remotely via browser without the use of a Public IP?]]
                            <li>[[How to enable remote access on the router?]]</li>
* [[How can I configure port forwarding on my router?]]
                            <li>[[How to access the router remotely via browser without the use of a Public IP?]]</li>
* [[My router has a Dynamic Public IP address. How can I reach it via the Internet without checking what IP address it is currently using?]]
                            <li>[[How can I configure port forwarding on my router?]]</li>
 
                            <li>[[My router has a Dynamic Public IP address. How can I reach it via the Internet without checking what IP address it is currently using?]]</li>
                        </ul>
                    </td>
                </tr>
            </table>
        </td>
        <td width=50%>
            <table width=90%>
                <tr>
                    <td>
===Networking Questions===
===Networking Questions===
----
----
* [[Mobile Signal Strength Recommendations]]
                        <ul>
* [[Private and Public IP Addresses]]
                            <li>[[Mobile Signal Strength Recommendations]]</li>
* [[What is a Netmask?]]
                            <li>[[Private and Public IP Addresses]]</li>
* [[Network Address Translation]]
                            <li>[[What is a Netmask?]]</li>
* [[Where can I get TLS certificates?]]
                            <li>[[Network Address Translation]]</li>
 
                            <li>[[Where can I get TLS certificates?]]</li>
                        </ul>
                    </td>
                </tr>
            </table>
        </td>
    </tr>
    <tr style="vertical-align: top;">
        <td width=50%>
            <table width=90%>
                <tr>
                    <td>
===Other Questions===
----
                        <ul>
                            <li>[[Where can I find firmwares for old devices?]]</li>
                            <li>[[Can I use routers in a vehicle?]]</li>
                            <li>[[What OS do RUT routers use?]]</li>
                            <li>[[Can I use LTE/3G/Wi-Fi antennas other than Teltonika's?]]</li>
                            <li>[[Where are MAIN and AUX LTE antenna connectors on RUT9XX and RUT240?]]</li>
                            <li>[[Can RUT routers be powered by solar batteries?]]</li>
                            <li>[[Passive Power over Ethernet (PoE)]]</li>
                            <li>[[Can both SIM cards be active at the same time in RUT9XX series routers?]]</li>
                            <li>[[Inputs/Outputs on Teltonika routers]]</li>
                            <li>[[PDF Manuals]]</li>
                            <li>[[What is the correct tightening torque of the SMA connectors?]]</li>
                            <li>[[Is there a way to route from device connected through USB interface to device connected through Ethernet port on TRB140?]]</li>
                            <li> [[Frequency bands supported by Networking devices]]</li>
                            <li>[[RUT955 Protocols|RUT955 GPS protocols]]</li>
                            <li>[[RUT850 GPS protocols]]</li>
                            <li>[[What is the maximum range of the wireless signal on RUT devices?]]</li>
                            <li>[[Power Consumption]]</li>
                            <li>[[Product Accessories - Spatial Measurements|Spatial measurements for product accessories]]</li>
                        </ul>
                    </td>
                </tr>
            </table>
        </td>
        <td width=50%>
            <table width=90%>
                <tr>
                    <td>
===Security Information===
===Security Information===
----
----
* [[Security guidelines]]


===Other Questions===
                        <ul>
----
                            <li>[[Security guidelines]]</li>
* [[Where can I find firmwares for old devices?]]
                        </ul>
* [[Can I use routers in a vehicle?]]
                    </td>
* [[What OS do RUT routers use?]]
                </tr>
* [[Can I use LTE/3G/Wi-Fi antennas other than Teltonika's?]]
            </table>
* [[Where are MAIN and AUX LTE antenna connectors on RUT9XX and RUT240?]]
        </td>
* [[Can RUT routers be powered by solar batteries?]]
    </tr>
* [[Passive Power over Ethernet (PoE)]]
</table>
* [[Can both SIM cards be active at the same time in RUT9XX series routers?]]
* [[Inputs/Outputs on Teltonika routers]]
* [[PDF Manuals]]
* [[What is the correct tightening torque of the SMA connectors?]]
* [[Is there a way to route from device connected through USB interface to device connected through Ethernet port on TRB140?]]
* [[Frequency bands supported by Networking devices]]
* [[RUT955 Protocols|RUT955 GPS protocols]]
* [[RUT850 GPS protocols]]
* [[What is the maximum range of the wireless signal on RUT devices?]]
* [[Power Consumption]]
* [[Product Accessories - Spatial Measurements|Spatial measurements for product accessories]]


[[Category:General Information]]
[[Category:General Information]]
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