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1,197 bytes added ,  14:37, 21 October 2022
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==Summary==
 
==Summary==
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RMS credits are a in-system currency, which can be used on various RMS functionalities. This page explains the general use of RMS credits and how they work in RMS.
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RMS credits and packs are a in-system currency, which can be used on various RMS functionalities. This page explains the general use of RMS credits and packs and how they work in RMS.
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==Credits==
    
RMS credits can currently be used for 2 major parts of RMS, both of which are mainly managed in the SERVICES section of RMS:
 
RMS credits can currently be used for 2 major parts of RMS, both of which are mainly managed in the SERVICES section of RMS:
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* <big>RMS Connect & RMS VPN</big>
 
* <big>RMS Connect & RMS VPN</big>
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==Credit balance==
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===Credit balance===
    
By clicking on your account email address in the top right of your screen, you can see various relevant information, including the amount of RMS credits (1) , as well as the amount of RMS data (2) your RMS company contains.
 
By clicking on your account email address in the top right of your screen, you can see various relevant information, including the amount of RMS credits (1) , as well as the amount of RMS data (2) your RMS company contains.
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<br>
 
<br>
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==Using RMS credits==
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===Using RMS credits===
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====RMS Management====
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The Management part of RMS mainly focuses on the monitoring of your entire device fleet and is currently the main part of using RMS. For each device, one credit activates 30 days of RMS service.
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Depending on the Services -> Management configuration for each of your devices, a credit will get automatically used after the 30 days (if '''''Auto-extend''''' is enabled for that device) and the service will continue without any interruption. <br>
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'''Note''': Devices that have never been registered to RMS before receive a free 30 days of trial service, meaning a credit will not be used for the first 30 days once the device connects to RMS.
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====RMS Connect & RMS VPN====
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These parts of the platform use RMS data to function:
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* For the RMS Connect functionality - Connecting to end devices uses RMS data. How much is used depends on which RMS Connect variant you are using. For example, using Remote Desktop uses more data if you are doing more graphically intensive work on the remote end device.
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* RMS VPN uses RMS data for all of its VPN connections. Used data of each currently active connection is tracked as well as the total used data of the entire VPN hub.
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==Packs==
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RMS packs, similarly to credits, can be assigned to devices and used in different parts of RMS. Different RMS packs are used with different parts of RMS.
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Currently available packs:
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* Management pack - 10 years;
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* Management pack - 5 years;
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* Data pack - 150 GB.
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===RMS Management===
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===Using RMS packs===
The Management part of RMS mainly focuses on the monitoring of your entire device fleet and is currently the main part of using RMS. For each device, one credit activates 30 days of RMS service.
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Depending on the Services -> Management configuration for each of your devices, a credit will get automatically used after the 30 days (if '''''Auto-extend''''' is enabled for that device) and the service will continue without any interruption.
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Note: Devices that have never been registered to RMS before receive a free 30 days of trial service, meaning a credit will not be used for the first 30 days once the device connects to RMS.
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For more information about the Management section, visit Services -> Management.
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====Management packs====
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Management packs can be assigned to a device to acquire RMS Management service. The pack determines how much additional service the device gets. For example, assigning a 5 year management pack to a device increased its Service expiration date to 5 years from the time of pack assignment. A Management pack cannot be revoked once it is assigned to a device. Only one Management pack can be active on a device.
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===RMS Connect & RMS VPN===
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====Data packs====
These parts of the platform use RMS data to function :
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- For the RMS Connect functionality - Connecting to end devices uses RMS data. How much is used depends on which RMS Connect variant you are using.
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For example, using Remote Desktop uses more data if you are doing more graphically intensive work on the remote end device.
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- RMS VPN uses RMS data for all of its VPN connections. Used data of each currently active connection is tracked as well as the total used data of the entire VPN hub.
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For more information about the Management section, visit Services -> Connect/VPN.
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Data packs can be assigned to a device to get an amount of RMS data indicated in the pack. In most cases, the newly assigned data can only be used by that specific device and takes priority over company data acquired using standard credits. A data pack cannot be revoked once it is assigned to a device. Only one data pack can be active on a device.
    
==Additional information==
 
==Additional information==
 
* While your device has the 30 day free trial enabled, it can be unregistered and reregistered to another RMS company without using a credit. Otherwise, if your device has already used a credit in one company, registering the device to another company will use a new credit once the device connects when registered in the other company.
 
* While your device has the 30 day free trial enabled, it can be unregistered and reregistered to another RMS company without using a credit. Otherwise, if your device has already used a credit in one company, registering the device to another company will use a new credit once the device connects when registered in the other company.
 
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==Acquiring credits/packs==
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You can visit the RMS product page for more information on how to acquire more credits and packs for your RMS solution - https://teltonika-networks.com/product/rms/#where_to_buy.

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