Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc.
This page stores information regarding changes made to the TSW304 device. Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).
2025.04.22: QSG flyer replacement
Beginning in May 2025, TSW304 devices will come with a new QSG flyer in the packaging.
Starting in May 2025, TSW304 devices will include an updated Quick Start Guide (QSG) flyer in the packaging. This new flyer features multiple languages—English, German, Spanish, French, and Italian—along with a condensed version of the QSG and a QR code/link to the full web version at teltonika-networks.com/QSG_TSW304
Please note that this change will be implemented gradually, throughout a 3-month transitional period starting from May, 2025. During this period, your shipments of TSW304 May consist of either the current design or the new one described above.
Previous design:
New design:
Change reasons
Introducing additional languages.
Affected products information
Model
Affected order codes
Order code changes
TSW304
TSW304 ******
N/A
Upcoming change date
2025, May
Change impact
Risk assessment
Marketing material such as photos might need replacing.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika May accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2024.09.18: EAN Code Change
Starting from October 1st 2024, new order codes created will have their own unique EAN codes.
The product identification system is being updated by assigning unique EAN codes to each new order code created from October 1st.
Change reasons
Improving product traceability, inventory management, and logistics accuracy across ordering and distribution systems.
Affected products information
Model
Affected order codes
Order code changes
TSW304
TSW304 *****
No changes
Upcoming change date
October 1st, 2024
Change impact
Risk assessment
Every order code, created after this change, will have its own unique EAN code. Therefore, it might cause the need to review inventory management and ordering processes.
Suggested implementation plan
Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
2023.05.17: Product packaging changes
Starting in Q4 of 2023, changes will be made to the packaging of the TSW304 product.
Change description
Change type
Packaging
Detailed description
Starting from Q4 2023, the current polyurethane foam insert used for TSW304 will be substituted with a honeycomb insert made from cardboard.
Current:
New:
Packaging dimensions will not change.
Change reasons
This change will lead to an improvement in the structural stability, impact resistance, and environmental impact reduction.
Affected products information
Model
Current order code
Order code changes
TSW304
TSW304 ******
No changes
Upcoming change date
2023 Q4
Change impact
Risk assessment
The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan
The information included in this PCN will help adapt to the upcoming changes. For more detailed information, please get in touch with your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.
To download the pdf version of this notification, click here.
