TAP100 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the TAP100 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2024.03.08: Reset button functionality change RutOS 7.07

With the release of RutOS version 7.07, TAP100 device will experience changes related to the security improvements of the device.

PCN Number: PCN_RUTOS_CHANGE_2024_03_08_EN

Change description
Change type	Firmware change
Detailed description	Previously, during device resets, logs, RMS connection state data, and SIM PIN settings remained unchanged. However, starting with RutOS firmware version 7.07, all devices will uniformly reset logs, RMS connection state data, and SIM PIN settings to factory defaults when using the reset button. Other reset methods, including WebUI, SMS, and others, will remain unimpacted by this change.
Change reasons	Increasing security

Affected products information
Model	Affected order codes	Order code changes
TAP100	TAP100 ******	No changes
Upcoming change date	2024 Q2, with the release of RutOS 7.07

Change impact
Risk assessment	The loss of device logs upon utilizing the reset button may disrupt operational records and slow down subsequent troubleshooting efforts. Failure to set up the SIM PIN post-reset via the reset button may result in SIM card lockout due to repeated incorrect PIN entries, causing service disruption and requiring either SIM replacement or PIN reset. The device is still visible in RMS post-reset but cannot be accessed. Therefore, re-adding the device to RMS is necessary for continued access.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2023.08.03: Product packaging changes

Starting from Q3 2023 TAP100 product packaging will be changed.

Change description
Change type	Packaging
Detailed description	Starting from Q3 2023 TAP100 polyurethane foam insert will be replaced by honeycomb insert made from cardboard.
	Current design:	Updated packaging design:
	Packaging dimensions will not change.
Change reasons	This change will improve structural stability, enhance impact resistance, and reduce environmental impact.

Affected products information
Model	Current order code	New order code
TAP100	TAP100 ******	No changes
Upcoming change date	2023 Q3

Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2023.08.03: QSG flyer replacement

Starting in Q3 of 2023, TAP100 routers will come with a new QSG flyer in the packaging.

Change description
Change type	Replacement of QSG flyer
Detailed description	TAP100 devices manufactured starting from Q3 2023 will have a new QSG flyer in the packaging. The new QSG flyer includes multiple languages, English, German, Spanish, French, Italian, the short version of QSG with a QR code/link to the full Web QSG version: teltonika-networks.com/QSG_TAP100
	Previous design:	New design:
	The new flyer will include QR codes with URL links to RMS and the Web version of the QSG (Quick Start Guide) for the TAP100.
Change reasons	Introducing additional languages.

Affected products information
Model	Affected order codes	Order code changes
TAP100	TAP100 ******	No changes
Upcoming change date	2023, Q3

Change impact
Risk assessment	Marketing material such as photos might need replacing.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.08.02: Product packaging changes

Starting from 2023 Q3 TAP100 product packaging will be changed.

Change description
Change type	Packaging
Detailed description	The packaging for the product will undergo several updates including an update to the side print of the box. Additionally, the box will now feature press with certificates that will be printed according to the region. Finally, there will also be changes made to the company information section including the address, telephone number, email and website link.
	Current design:	Updated packaging design:
	Packaging dimensions will not change.
Change reasons	Design improvement.

Affected products information
Model	Affected order codes	Order code changes
TAP100	TAP100 *****	No changes
Upcoming change date	2023 Q3

Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.