Mobile Bridge mode troubleshooting: Difference between revisions

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==Summary==
==Summary==
This is a quick guide to help in the debugging process of a router if encounters issues with mobile data connection.
This is a quick guide to help figure out how to properly configure the RUT and computer to obtain an IP address from the ISP when using '''Bridge mode'''.


==Preparation==
==Preparation==

Revision as of 15:56, 15 June 2020

Main Page > FAQ > Troubleshooting & Recovery > Mobile Bridge mode troubleshooting

Summary

This is a quick guide to help figure out how to properly configure the RUT and computer to obtain an IP address from the ISP when using Bridge mode.

Preparation

  • First, to es

To begin configuring Bridge mode: • Make sure that WAN failover is turned off and mobile is set as main WAN in the Network → WAN page.

• Make sure that DHCP server is enabled on menu Network → LAN. When RUT is in Bridge mode there are no settings tab for DHCP server on Web UI. You will be unable to manage it. If DHCP server is disabled on RUT, PC will not get IP address from ISP. You should set Static WAN IP address settings on PC to get internet connectivity or LAN IP address to access RUT Web UI.

• Then in the Network → WAN → Mobile Configuration page select Mode: Bridge in the mobile configuration section. You will then see an additional configuration field for entering a MAC address appear. Enter your PC network interface MAC address, use colons to separate digit groups.

• If DHCP server was enabled on RUT, then set your PC to obtain IP address automatically. Go to the Ethernet Settings → Change adapter options → Ethernet NIC properties → Internet Protocol Version 4 (TCP/IPv4) → Obtain an IP address automatically.

• Save settings and reboot RUT device.

• Wait about 5min., that RUT fully boots up in Bridge mode, then re-enable PC network interface or reboot your PC.

If you have configured Bridge mode, you will not be able to reach your router. To access RUT Web UI in Bridge mode: • You'll need to set up a Static IP address from RUT LAN IP addresses range on your PC. Note: Sometimes for some RUT devices it might be possible to access Web UI not changing PC address, but it is exception to the rule. It should not always be followed. • If still unable to access routers Web UI, you should reboot RUT device.