Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).
This page stores information regarding changes to the RUT850 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).
2020.08.14: changes in bottom labeling
Effective 2020, week 36, RUT850 routers will be produced with modified bottom labeling/engraving.
Change description
Change type
External/visual
Detailed description
The product code will be removed from the bottom labeling/engraving. The formatting for the remaining information on the labeling/engraving will be adjusted. Product code information will also be removed from the QR code.
The labeling on the product packaging will stay unchanged.
Old version:
New version:
Change reasons
Placing product code on the product itself is misleading, product code describes what is included in the product equipment package, not in the product itself.
Affected products information
All RUT8** ****** product codes are affected. No product code changes.
Product release date
2020, week 36
Change impact
Risk assessment
The exact product code will not be present on the product itself, the exact product code will be found on the packaging box or determined by serial number. This might impact marketing materials due to changing contents of the bottom informational laser engraving.
Suggested implementation plan
No implementation plan needed
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2019.06.19: device flash memory change
Effective 2019, week 28, RUT850 routers will be produced with a different type of flash memory.
Change description
Change type
Device flash memory changed
Detailed description
RUT850 series flash memory changes.
Old firmware versions will not support new flash memory, meaning that only RUT850_R_00.01.03.4 and newer firmwares will work with updated hardware.
Custom firmwares built on previous SDK versions will also not work.
Change reasons
Reducing product lead times.
Affected products information
All RUT8** ****** product codes are affected. No product code changes.
Product release date
2019, week 28
Change impact
Risk assessment
All risks are firmware related.
Suggested implementation plan
Firmware downloads for the device can be found here. For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2018.12.04: supported LTE band changes
Effective February 2019, RUT850 routers will have different supported LTE bands.
Change description
Change type
Different LTE band support
Detailed description
Supported LTE frequency band list updated: Added LTE FDD B28A (703-718/758-773 MHz) Removed LTE FDD/WCDMA B5
Change reasons
LTE B28A support
Product release date
February 2019
Affected products
Model
Affected order codes
Order code changes
RUT850
RUT850 3*****
RUT850 9*****
Change impact
Risk assessment
Device behaviour might change due to supported band list changes
Suggested implementation plan
If any band mismatch is suspected - samples are available to order.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download the pdf version of this notification, click here.
2018.11.16: new top sticker
Effective December 2018, week 50, RUT850 routers will be produced with a new top sticker.
Change description
Change type
External/visual
Detailed description
Top sticker design improved
Old version:
New version:
Change reasons
Visual changes
Product release date
December 2018, week 50
Affected products
Model
Affected order codes
Order code changes
RUT850
RUT850 *****0
No changes
Change impact
Risk assessment
Marketing material such as photos might need replacing
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above
To download a pdf version of this notification, click here.
