RUT850 Product Change Notifications

From Wiki Knowledge Base | Teltonika Networks
This is the approved revision of this page, as well as being the most recent.

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs ([[{{{firmware_page}}}|click here]] to see the firmware changelog).

This page stores information regarding changes to the [[{{{product_name}}}]] device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2020.08.14: changes in bottom labeling

Effective 2020, week 36, RUT850 routers will be produced with modified bottom labeling/engraving.

Change description
Change type External/visual
Detailed description The product code will be removed from the bottom labeling/engraving. The formatting for the remaining information on the labeling/engraving will be adjusted. Product code information will also be removed from the QR code.

The labeling on the product packaging will stay unchanged.

Old version:
Networking rut850 first start gaminio lipdukas v2.png
New version:
RUT informacinis lipdukas ant gaminio 62x26mm v3.png
Change reasons Placing product code on the product itself is misleading, product code describes what is included in the product equipment package, not in the product itself.
Affected products information
All RUT8** ****** product codes are affected. No product code changes.
Product release date 2020, week 36
Change impact
Risk assessment The exact product code will not be present on the product itself, the exact product code will be found on the packaging box or determined by serial number. This might impact marketing materials due to changing contents of the bottom informational laser engraving.
Suggested implementation plan No implementation plan needed
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.06.19: device flash memory change

Effective 2019, week 28, RUT850 routers will be produced with a different type of flash memory.

Change description
Change type Device flash memory changed
Detailed description RUT850 series flash memory changes.

Old firmware versions will not support new flash memory, meaning that only RUT850_R_00.01.03.4 and newer firmwares will work with updated hardware.
Custom firmwares built on previous SDK versions will also not work.

Change reasons Reducing product lead times.
Affected products information
All RUT8** ****** product codes are affected. No product code changes.
Product release date 2019, week 28
Change impact
Risk assessment All risks are firmware related.
Suggested implementation plan Firmware downloads for the device can be found here.
For more detailed information please contact your sales representative.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2018.12.04: supported LTE band changes

Effective February 2019, RUT850 routers will have different supported LTE bands.

Change description
Change type Different LTE band support
Detailed description Supported LTE frequency band list updated:
Added LTE FDD B28A (703-718/758-773 MHz)
Removed LTE FDD/WCDMA B5
Change reasons LTE B28A support
Product release date February 2019
Affected products
Model Affected order codes Order code changes
RUT850 RUT850 3***** RUT850 9*****
Change impact
Risk assessment Device behaviour might change due to supported band list changes
Suggested implementation plan If any band mismatch is suspected - samples are available to order.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2018.11.16: new top sticker

Effective December 2018, week 50, RUT850 routers will be produced with a new top sticker.

Change description
Change type External/visual
Detailed description Top sticker design improved
Old version:
Rut850 sticker before 2018 december week 50 v1.png
New version:
Rut850 sticker after 2018 december week 50 v1.png
Change reasons Visual changes
Product release date December 2018, week 50
Affected products
Model Affected order codes Order code changes
RUT850 RUT850 *****0 No changes
Change impact
Risk assessment Marketing material such as photos might need replacing
Suggested implementation plan Related marketing material can be found here
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download a pdf version of this notification, click here.