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How to recover access to account with 2FA enabled? (view source)
Revision as of 10:48, 9 August 2023
, 10:48, 9 August 2023Created page with "==== If you have a Helpdesk account ==== * In such cases directly contact Teltonika Networks support by creating a new ticket. After we get all the necessary information that..."
==== If you have a Helpdesk account ====
* In such cases directly contact Teltonika Networks support by creating a new ticket. After we get all the necessary information that proves your account ownership, we will help you recover it.
==== If you're communicating with our sales managers ====
* Explain your issue and they will create a ticket through Helpdesk. After we get all the necessary information that proves your account ownership, we will help you recover it.
==== If you don't have a Helpdesk account or you are not in contact with our sales managers ====
* Then please contact us through the contact form, explaining your exact issue. After we get all the necessary information that proves your account ownership, we will help you recover it.
Contact form can be found [https://teltonika-networks.com/about-us/contacts '''here'''] and click on the "Contact us" button
* In such cases directly contact Teltonika Networks support by creating a new ticket. After we get all the necessary information that proves your account ownership, we will help you recover it.
==== If you're communicating with our sales managers ====
* Explain your issue and they will create a ticket through Helpdesk. After we get all the necessary information that proves your account ownership, we will help you recover it.
==== If you don't have a Helpdesk account or you are not in contact with our sales managers ====
* Then please contact us through the contact form, explaining your exact issue. After we get all the necessary information that proves your account ownership, we will help you recover it.
Contact form can be found [https://teltonika-networks.com/about-us/contacts '''here'''] and click on the "Contact us" button
