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| ===Step by step instructions=== | | ===Step by step instructions=== |
| ---- | | ---- |
− | Alternatively read these step by step instructions to learn how to add new device(s). | + | Alternatively, read these step-by-step instructions to learn how to add a new device(s). |
− | <br>
| + | |
− | # Make sure your device has an Internet connection.
| + | |
− | # Follow the directions above to locate the correct menu item.
| + | [[File:Rms faq add device1.png|border|class=tlt-border|700px]] |
− | # Leave the '''Automatically enable monitoring service''' checked. | + | * Make sure your device has an Internet connection. |
− | # In the '''Company''' field, select your company. | + | * Follow the directions above to locate the correct menu item. |
− | # Choose the device's type (RUT or TRB).
| + | # Select the desired '''company''' to which you will be adding the device. |
− | # Type a custom '''Name''' for your device | + | # Select the '''model''' type of the device you will be adding. |
− | # Enter the device's serial number<span class="asterisk">*</span>, LAN MAC Address<span class="asterisk">*</span> (IMEI<span class="asterisk">*</span> for TRB). | + | # Enable '''device service''' if you want the device to be able to connect to the RMS platform (This will activate a trial credit or credit from your RMS company credit pool) |
− | # Click <b>Submit</b> button to add a new device(s). | + | # Provide the necessary details: input the desired device name, '''serial number''', '''LAN MAC''' address, and the device's '''current admin password'''. |
− | # Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field.
| + | # Click '''Submit''' if all details are correct and you're ready to add the device to your RMS company. |
− | # After closing the pop-up window, you will see the newly added device(s) a the top of the device table.
| + | |
| + | |
| + | |
| + | * Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field. |
| + | * After closing the pop-up window, you will see the newly added device(s) a the top of the device table. |
| + | |
| + | <h2>RMS Authentication code</h2> |
| + | '''In some cases''', while adding the device, you will be provided an '''authentication code'''. |
| + | [[File:Rms faq add device2.png|border|class=tlt-border|700px]] |
| + | |
| + | * This authentication code for the provided device must be inserted in the devices RMS configuration. |
| + | '''<span style="color:red">Note:</span>''' authentication code can only be inserted on devices with RutOS firmware '''07.07.x''' and above. |
| + | |
| + | # In device's '''WebUI''', navigate to '''Services -> Cloud Solutions -> RMS'''. |
| + | # In the field '''Authentication code''', type in the code that was provided to you by RMS while adding the device. |
| + | # Save the change by clicking '''Save & Apply'''. |
| + | |
| + | [[File:Rms faq add device3.png|border|class=tlt-border|700px]] |
| | | |
| '''<span style="color:#0455a4"><big>Important!</big></span>''' | | '''<span style="color:#0455a4"><big>Important!</big></span>''' |