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===Step by step instructions===
 
===Step by step instructions===
 
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Alternatively read these step by step instructions to learn how to add new device(s).
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Alternatively, read these step-by-step instructions to learn how to add a new device(s).
<br>
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# Make sure your device has an Internet connection.
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# Follow the directions above to locate the correct menu item.
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[[File:Rms faq add device1.png|border|class=tlt-border|700px]]
# Leave the '''Automatically enable monitoring service''' checked.
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* Make sure your device has an Internet connection.
# In the '''Company''' field, select your company.
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* Follow the directions above to locate the correct menu item.
# Choose the device's type (RUT or TRB).
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# Select the desired '''company''' to which you will be adding the device.
# Type a custom '''Name''' for your device
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# Select the '''model''' type of the device you will be adding.
# Enter the device's serial number<span class="asterisk">*</span>, LAN MAC Address<span class="asterisk">*</span> (IMEI<span class="asterisk">*</span> for TRB).
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# Enable '''device service''' if you want the device to be able to connect to the RMS platform (This will activate a trial credit or credit from your RMS company credit pool)
# Click <b>Submit</b> button to add a new device(s).
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# Provide the necessary details: input the desired device name, '''serial number''', '''LAN MAC''' address, and the device's '''current admin password'''.
# Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field.
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# Click '''Submit''' if all details are correct and you're ready to add the device to your RMS company.  
# After closing the pop-up window, you will see the newly added device(s) a the top of the device table.
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* Wait for about a minute for the system to finish adding the device(s). You will know the process is finished when the word "Done" appears under the Status field.
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* After closing the pop-up window, you will see the newly added device(s) a the top of the device table.
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<h2>RMS Authentication code</h2>
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'''In some cases''', while adding the device, you will be provided an '''authentication code'''.
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[[File:Rms faq add device2.png|border|class=tlt-border|700px]]
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* This authentication code for the provided device must be inserted in the devices RMS configuration.
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'''<span style="color:red">Note:</span>''' authentication code can only be inserted on devices with RutOS firmware '''07.07.x''' and above.
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# In device's '''WebUI''', navigate to '''Services -> Cloud Solutions -> RMS'''.
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# In the field '''Authentication code''', type in the code that was provided to you by RMS while adding the device.
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# Save the change by clicking '''Save & Apply'''.
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[[File:Rms faq add device3.png|border|class=tlt-border|700px]]
    
'''<span style="color:#0455a4"><big>Important!</big></span>'''
 
'''<span style="color:#0455a4"><big>Important!</big></span>'''