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Template:Networking rut manual administration (view source)
Revision as of 08:17, 22 July 2019
, 08:17, 22 July 2019no edit summary
==Troubleshoot==
==Troubleshoot==
[[File:{{{file_troubleshoot}}}]]
[[Image:System administration troubleshoot.PNG]]
<table class="nd-mantable">
<table class="nd-mantable">
<tr>
<tr>
<th>field name</th>
<th>Field</th>
<th>value</th>
<th>Value</th>
<th>description</th>
<th>Description</th>
</tr>
</tr>
<tr>
<tr>
<td>System log level</td>
<td>System log level</td>
<td>Debug | Info | Notice | Warning | Error | Critical | Alert | Emergency; Default: '''Debug''' </td>
<td>Debug | Info | Notice | Warning | Error | Critical | Alert | Emergency; default: <b>debug</b></td>
<td>You can watch logs by choosing a group from the dropdown list and clicking '''Show''' button</td>
<td>Specifies the information output level of the system log.
<ul>
<li><b>Debug</b> - contains basic information that is diagnostically helpful to most people (i.e., not just engineers).</li>
<li><b>Info</b> - general useful information (e.g., configuration changes, starts and stops of services, etc.)</li>
<li><b>Notice</b> - conditions that are not error conditions, but that may require special handling.</li>
<li><b>Warning</b> - anything that can potentially cause application oddities, but for which the system is automatically recovering from (e.g., retrying an operation, missing secondary data, etc.)</li>
<li><b>Error</b> - errors that are fatal to the operation, but not the service or application (can't open a required file, missing data, etc.) Solving these types of errors will usually require user intervention.</li>
<li><b>Critical</b> - critical conditions, device errors.</li>
<li><b>Alert</b> - a condition that must be corrected immediately.</li>
<li><b>Emergency</b> - a panic condition, i.e., system is no longer usable.</li>
</ul>
</td>
</tr>
</tr>
<tr>
<tr>
<td>Save log in</td>
<td>Save log in</td>
<td>RAM memory | Flash memory; Default: '''RAM memory'''</td>
<td>RAM memory | Flash memory; default: <b>RAM memory</b></td>
<td>Specifies where to save log information. The router needs to be rebooted in order for this effect to take place</td>
<td>Specifies which type of memory to use for storing system logs.</td>
</tr>
</tr>
<tr>
<tr>
<td>Include GSMD information</td>
<td>Include GSMD information</td>
<td>yes | no; Default: '''yes'''</td>
<td>yes | no; default: <b>yes</b></td>
<td>Inlcludes GSMD information in the router's logs</td>
<td>When checked, includes the router's GSMD information in the log file.</td>
</tr>
</tr>
<tr>
<tr>
<td>Include PPPD information</td>
<td>Include PPPD information</td>
<td>yes | no; Default: '''no'''</td>
<td>yes | no; default: <b>no</b></td>
<td>Inlcludes PPPD information in the router's logs</td>
<td>When checked, includes the router's PPPD information in the log file.</td>
</tr>
</tr>
<tr>
<tr>
<td>Include Chat script information</td>
<td>Include chat script information</td>
<td>yes | no; Default: '''yes'''</td>
<td>yes | no; default: <b>yes</b></td>
<td>Inlcludes Chat script information in the router's logs</td>
<td>When checked, includes the router's chat script information in log file.</td>
</tr>
</tr>
<tr>
<tr>
<td>Include network topology information</td>
<td>Include network topology information</td>
<td>yes | no; Default: '''no'''</td>
<td>yes | no; default: <b>no</b></td>
<td>Inlcludes network topology information in the router's logs</td>
<td>When checked, includes the router's network topology information in the log file.</td>
</tr>
<tr>
<td>System log</td>
<td>- (interactive button)</td>
<td>Displays the contents of the router's system log file. The system log contains records of various system related events, such as starts/stops of various services, errors, reboots, etc.</td>
</tr>
<tr>
<td>Kernel log</td>
<td>- (interactive button)</td>
<td>Displays the contents of the router's kernel log file. The kernel log contains records of various events related to the processes of the operating system (OS).</td>
</tr>
<tr>
<td>Troubleshoot file</td>
<td>- (interactive button)</td>
<td>Downloads the router's Troubleshoot file. It contains the router's configuration information, logs and some other files. When requesting support, it is recommended to always provide the router's Troubleshoot file to Teltonika engineers for analysis.</td>
</tr>
<tr>
<td>TCP dump file</td>
<td>- (interactive button)</td>
<td>Downloads the router's TCP dump file. TCP dump is a program used to capture packets moving through network interfaces. By default, the router does not store TCP dump information. You must enable TCP dump and save the changes before you can download the file.</td>
</tr>
<tr>
<td>Enable TCP dump<span class="asterisk;">*</span></td>
<td>yes | no; default: <b>no</b></td>
<td>Turns TCP dump on or off.</td>
</tr>
</tr>
</table>
</table>
==Backup==
==Backup==
