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Template:Rms manual management export troubleshoot (view source)
Revision as of 19:52, 10 March 2021
, 19:52, 10 March 2021no edit summary
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[[File:RMS-export-troubleshoot.gif]]
[[File:Rms manual top export troubleshoot dialog v1.png]]
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# Select a device(s) whose troubleshoot file(s) you would like to download.
# Select a device(s) whose troubleshoot file(s) you would like to download.
# Move your mouse pointer to the '''Export''' menu and click '''Event Logs'''.
# Move your mouse pointer to the '''Export''' menu and click '''Event Logs'''.
# You will get a pop-up box that displays your selected device(s). Wait for a few seconds for the system to connect to the router.
# Click the Confirm button.
# In the '''Status''' column click the '''Download''' button to get troubleshoot file(s).
# You will get a pop-up box that displays your selected device(s).
# In the '''Status''' column click the link to download troubleshoot files.
'''<span style="color:#0455a4"><big>Important!</big></span>'''
'''<span style="color:#0455a4"><big>Useful</big></span>'''
* You can easily get all event logs as one ZIP file by clicking '''Download all''' button.
* You can easily download troubleshoot by clicking the file link.
* You will be able to access and redownload the troubleshot(-s) anytime in [[RMS_Files|Management → Files]] or in each device's details.
[[File:RMS-download-troubleshoot-file-button.png]]
[[File:Rms manual top backup troubleshoot v1.png]]
