RUTX12 Product Change Notifications

Product change notifications (PCN) is a way of informing customers of upcoming changes related to Teltonika Networks products. This includes outward appearance adjustments, hardware improvements, changes to package contents, etc. Changes related to a product's firmware are not included in PCNs (click here to see the firmware changelog).

This page stores information regarding changes to the RUTX12 device. Below you will find a list of both upcoming and already implemented changes sorted by newest to oldest (top to bottom).

2024.03.06: Visual colour housing changes

Beginning in August {{{year}}}, RUTX12 {{{type}}} will be manufactured with a different colour housing.

PCN Number: PCN_RUTX12_2023_12_18_EN

Change description
Change type	Housing colour
Detailed description	RUTX12 devices will be produced with a new black housing. Please note that this change will be implemented gradually, throughout a 3-month transitional period starting in August {{{year}}}. During this period, your shipments of RUTX12 may consist of either the current design or the new one described above.
	Current design:	New design:
	The housing dimensions will not be changed.
Change reasons	Design improvement.

Affected products information
Model	Affected order codes	Order code changes
RUTX12	RUTX12 ******	N/A
Upcoming change date	{{{year}}} August

Change impact
Risk assessment	Marketing material such as photos might need replacing.
Suggested implementation plan	Marketing material regarding the changes will be found at our wiki: https://wiki.teltonika-networks.com/view/RUTX12_Marketing_Material For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.10.30: Firmware Requirement Change

Starting November 2023 with batch 35, all RUTX12 devices will be manufactured with a new firmware version and will support only firmware version RUTX_R_00.07.05.3 or newer.

Change description
Change type	Firmware Requirement Change
Detailed description	Starting November 2023 with batch 35, all RUTX12 devices will be manufactured with a new firmware version. They will require firmware version RUTX_R_00.07.05.3 or newer. Downgrading to previous firmware versions will no longer be supported. Please note that your RUTX12 shipments may include either the prior version or the newly described version above due to stocked devices.
	Change reason	Support for the new SPI Nand Flash memory

Affected products information
All RUTX12 ****** product codes are affected. No product code changes.
Upcoming change date	November 2023, batch 16

Change impact
Risk assessment	All risks are firmware-related. Firmware downloads for the device can be found here. Please note: this product change notification does not affect any previous RUTX12 devices, except newly manufactured RUTX12 devices.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.08.02: Product packaging changes

Starting from 2023 Q3 RUTX12 product packaging will be changed.

Change description
Change type	Packaging
Detailed description	The packaging for the product will undergo several updates including an update to the side print of the box. Additionally, the box will now feature press with certificates that will be printed according to the region. Finally, there will also be changes made to the company information section including the address, telephone number, email and website link.
	Current design:	Updated packaging design:
	Packaging dimensions will not change.
Change reasons	Design improvement.

Affected products information
Model	Affected order codes	Order code changes
RUTX12	RUTX12 *****	No changes
Upcoming change date	2023 Q3

Change impact
Risk assessment	The product handling and storage process may require review. Marketing materials, such as photos, might need replacement.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes. For more detailed information, please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2023.02.13: MAC address range change

All Teltonika Networks devices manufactured starting from 2023, week 9 will have additional new MAC address range.

Change description
Change type	MAC address range
Detailed description	All Teltonika Networks devices manufactured starting from 2023, week 9 may have a MAC address from the new MAC address range 20:97:27:00:00:00 - 20:97:27:FF:FF:FF, as well as the current MAC address range 00:1E:42:00:00:00 - 00:1E:42:FF:FF:FF
Change reasons	Endpoint of the previous MAC address range.

Affected products information
Model	Affected order codes	Order code changes
All Teltonika Networks devices	All order codes	No changes
Upcoming change date	2023, week 9

Change impact
Risk assessment	Device install procedures or any automated solutions might need modifications.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above.

To download the pdf version of this notification, click here.

2022.10.06: Default password change

All RUTX12 devices manufactured starting from 2022, week 40, will have unique default password.

Change description
Change type	Default password change
Detailed description	RUTX12 devices manufactured starting from Q4 2022 will have unique default password.
Change reasons	Increasing device security

Affected products information
Model	Affected order codes	Order code changes
RUTX12	RUTX12 ******	No changes
Upcoming change date	2022, week 40

Change impact
Risk assessment	Device install procedures or any automated solutions might need modifications. Please note: this product change notification does not affect any previous RUTX12 devices.
Suggested implementation plan	For more detailed information please contact your sales representative.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2022.10.06: QSG flyer replacement

Starting from 2022, week 40, RUTX12 routers will come with a new QSG flyer in the packaging.

Change description
Change type	Replacement of QSG flyer
Detailed description	RUTX12 devices manufactured starting from Q4 2022 will have a new QSG flyer in the packaging. The new QSG flyer includes the short version of QSG with a QR code/link to the full Web QSG version: teltonika-networks.com/QSG_RUTX12
	Previous design:	New design:
	The new flyer will include QR codes with URL links to RMS and the Web version of the QSG (Quick Start Guide) for the RUTX12.
Change reasons	Reducing environmental impact.

Affected products information
Model	Affected order codes	Order code changes
RUTX12	RUTX12 ******	No changes
Upcoming change date	2022, week 40

Change impact
Risk assessment	Marketing material such as photos might need replacing.
Suggested implementation plan	Information included in this PCN will help adapt to the upcoming changes.

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2022.10.06: Changes in engraving/labeling

Starting from 2022, week 40, RUTX12 routers will be produced with modified bottom engraving/labeling.

Change description
Change type	External/visual
Detailed description	The device's unique default password will be added to the bottom engraving/labeling. The formatting for the remaining information on the labeling/engraving will be adjusted, and the Fira font will be used instead of Arial. The device's unique default password information will also be added to the QR code Information displayed after scanning QR code with syntax: WIFI:T:WPA;S:RUT_{{MAC2[8,4]}}_2G;P:{{PASSWORD}};SN:{{SN}};I1:{{IMEI}};I2:{{IMEI2}};M:{{MAC}};U:admin;PW:{{DEVICEPASSWORD}};B:{{BATCH}}; From the device top engraving/labeling, the previously relevant authentication information text will be removed: User/Pass: admin/admin01. The labeling on the product packaging will stay unchanged.
	Old top engraving/labeling: Old bottom engraving/labeling:	New top engraving/labeling: New bottom engraving/labeling:
Change reasons	To accommodate the change from the standard default password to a unique default password for each device.

Affected products information
Model	Affected order codes	Order code changes
RUTX12	RUTX12 ******	No changes
Upcoming change date	2022, week 40

Change impact
Risk assessment	Changes to top labeling/engraving. Device's unique default password will be present on the product itself. This might impact marketing materials due to changing contents of the bottom informational engraving/labeling.
Suggested implementation plan	No implementation plan needed

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2020.08.14: changes in bottom labeling

Effective 2020, week 36, RUTX12 routers will be produced with modified bottom labeling/engraving.

Change description
Change type	External/visual
Detailed description	The product code will be removed from the bottom labeling/engraving. The formatting for the remaining information on the labeling/engraving will be adjusted. Product code information will also be removed from the QR code. The labeling on the product packaging will stay unchanged.
	Old version:	New version:
Change reasons	Placing product code on the product itself is misleading, product code describes what is included in the product equipment package, not in the product itself.

Affected products information
All RUTX** ****** product codes are affected. No product code changes.
Product release date	2020, week 36

Change impact
Risk assessment	The exact product code will not be present on the product itself, the exact product code will be found on the packaging box or determined by serial number. This might impact marketing materials due to changing contents of the bottom informational laser engraving.
Suggested implementation plan	No implementation plan needed

Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.