Unblocking WebUI Access

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Main Page > FAQ > Troubleshooting & Recovery > Unblocking WebUI Access

If you can no longer reach your device's WebUI due to too many incorrect password attempts, you can restore access using one of the methods described below.

  • Reset the device to factory settings. A reset restores all configurations to their out-of-the-box state and in the process clears the list of blocked users. You can find more on how to perform a reset to factory settings in your device's Device Recovery Options page.
  • Connect from a different IP address. For example, connect a new device via LAN, WiFi or change the IP address of your current device manually then navigate to the System → Administration → Access Control -> Safety]] page, scroll down and delete the blocked IP address entry.