Difference between revisions of "How to recover access to account with 2FA enabled?"

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Revision as of 10:48, 9 August 2023

Main Page > IoT Platforms > RMS > RMS FAQ > How to recover access to account with 2FA enabled?

If you have a Helpdesk account

  • In such cases directly contact Teltonika Networks support by creating a new ticket. After we get all the necessary information that proves your account ownership, we will help you recover it.

If you're communicating with our sales managers

  • Explain your issue and they will create a ticket through Helpdesk. After we get all the necessary information that proves your account ownership, we will help you recover it.

If you don't have a Helpdesk account or you are not in contact with our sales managers

  • Then please contact us through the contact form, explaining your exact issue. After we get all the necessary information that proves your account ownership, we will help you recover it.

Contact form can be found here and click on the "Contact us" button

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