Difference between revisions of "Router is online in RMS but I cannot see GPS data"

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If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps.
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If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps:
  
<br>
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* Go to the RMS website; login; select the device(s) in question and scroll your mouse pointer the Monitoring submenu ('''Management → Monitoring'''); click "Configuration":
[[File:Router is online in RMS but I cannot see GPS data.gif]]
 
  
<br>
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[[File:How to change configuration monitoring interval part 2 v3.png]]
 
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'''Instruction:'''
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*
# Go to the RMS website and log in to your account.
 
# Select the device(s) in question
 
# Move your mouse pointer the '''Monitoring''' top action menu and click '''Set update period'''.
 
# Mark the checkmark next to '''GPS Monitoring'''.
 
# Specify the frequency at which GPS parameters will be updated in RMS.
 
# When you are done, click '''Save'''.
 
 
 
[[File:RMS-device-monitoring-update-period-set-gps.png]]
 
 
 
At the top of your screen, you will get a notification in green text: '''<span style="color:#368d3b">Device updated</span>'''.
 
 
 
[[File:RMS-top-control-menu-device-updated.jpg]]
 
 
 
'''<span style="color:#0455a4"><big>Important!</big></span>'''
 
GPS monitoring updates these parameters: Latitude, Longitude, FIX, Altitude, Speed, Satellites, Course, Status, Enabled, Accuracy.
 
 
 
==See also==
 
 
 
* [[How can I control RMS data usage?]]
 
 
 
[[Category:RMS_FAQ]]
 

Revision as of 12:42, 29 May 2018

Main Page > IoT Platforms > RMS > RMS FAQ > Router is online in RMS but I cannot see GPS data

If your router is online in RMS but doesn't display GPS information, it most likely means that GPS parameter monitoring for that router is disabled. To fix this, please follow these steps:

  • Go to the RMS website; login; select the device(s) in question and scroll your mouse pointer the Monitoring submenu (Management → Monitoring); click "Configuration":

How to change configuration monitoring interval part 2 v3.png