How to change password(s) for device(s) in RMS?
Password manager
Password management feature is used to generate random or set user preferred passwords for selected devices. Or using Set Password from CSV feature the password(s) will be set from data in the file. This functionality allows changing the password(s) on demand by the policies set according to various requirements.
To manage passwords of your devices go to the RMS web page, Left sidebar panel, (Management → Devices), click on 
and expand actions submenu, there you will find Password manager.
Generate new password(s)
Selected devices will have their passwords changed to random ones of a given length. All generated passwords can then be downloaded in one convenient CSV file where all devices and their new passwords are listed.
Important!
- The generated passwords CSV file can only be downloaded ONCE, after which it will be removed and no longer stored from the server.
Instructions:
- Locate and select router(s) in the device table.
- Open actions menu
- Expand actions submenu and click on Password manager.
- New pop-up window will open, open Generate password tab.
- Choose the length of the password and/or check the checkmark to include special symbols (optional).
- Click the button Generate.
- Confirm the action with Two-Factor Authentication.
- In the new pop-up window you will get a message: ✔ Device password was changed successfully. Click Close button.
Download generated CSV password file
- Follow the steps above to open Password management window.
- Click on Generated Passwordstab to open the download window.
- Click on
Download password list icon to download the CSV file.
Below is an image of the generated CSV file.
Set password
For selected devices the password will be set by user using the Set password function.
Important!
- Password must be atleast 8 characters long, must include one uppercase letter and one digit and additionally a special symbol for devices with firmware version 07.13 or above.
Instructions:
- Locate and select router(s) in the device table.
- Open actions menu
- Expand actions submenu and click on Password manager.
- New pop-up window will open, click on Set Password tab.
- Enter the desired password(s) for your devices.
- Click on the button Set password.
- Confirm the action with Two-Factor Authentication.
- In the new pop-up window you will get a message: ✔ Device password was changed successfully. Click Close button.
Set new password(s) from CSV file
This funcion is designed for large size password change operations. To succesfuly change the password(s) for all the devices you must prepare a CSV file. You can download an example from here.
Important!
- The first column in the CSV file must contain the device serial number.
- Second column must contain the desired password.
- Password must be atleast 8 characters long, must include one uppercase letter and one digit and additionally a special symbol for devices with firmware version 07.13 or above.
Here is an example with serial numbers and passwords:
Instructions:
- Prepare a CSV file according to the requirements above.
- Move your mouse pointer to the "Actions" menu and click Password management.
- New pop-up window will open, click on Set Password from CSV.
- Select file you have prepared.
- Click on the button Set password.
- Confirm the action with Two-Factor Authentication.
- In the new pop-up window you will get a message for each device in the list: ✔ Device password was changed successfully. Click Close button.