Difference between revisions of "RMS FAQ"
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This is the '''Frequently Asked Questions''' ('''FAQ''') section for Teltonika's Remote Management System (RMS). Some questions that have bothered our clients in the past have already been answered. So if you're having trouble with RMS, try browsing some of these topics: | This is the '''Frequently Asked Questions''' ('''FAQ''') section for Teltonika's Remote Management System (RMS). Some questions that have bothered our clients in the past have already been answered. So if you're having trouble with RMS, try browsing some of these topics: | ||
| − | * [[How can I create an RMS account?]] | + | * '''Important''' |
| − | * [[How to add devices to RMS?]] | + | ** [[What IP addresses and ports are used by RMS?]] |
| − | * [[How to add a list of devices to RMS?]] | + | |
| − | * [[How to | + | * '''RMS Connect''' |
| − | * [[How | + | ** [[How to set-up a RMS Connect Remote Desktop Connection?]] |
| − | * [[How to create | + | |
| − | * [[How to | + | * '''Profiles, users, credits''' |
| − | * [[How to download a router's event log file from RMS?]] | + | ** [[How can I create an RMS account?]] |
| − | * [[How to download a router's troubleshoot file from RMS?]] | + | ** [[How to create new RMS companies?]] |
| − | * [[How to download a router's configuration (backup) file from RMS?]] | + | ** [[How to add a new user to your RMS profile?]] |
| − | * [[How to upload a configuration (backup) file into a router via RMS?]] | + | ** [[How to delete a user(s) from RMS?]] |
| − | * [[ | + | ** [[How to distribute credits among RMS profiles?]] |
| − | * [[ | + | ** [[How to activate a resource code?]] |
| − | + | ** [[How to recover access to account with 2FA enabled?]] | |
| + | |||
| + | * '''Device management''' | ||
| + | ** [[How to add devices to RMS?]] | ||
| + | ** [[How to add a list of devices to RMS?]] | ||
| + | ** [[How can I configure devices from RMS?]] | ||
| + | ** [[How to configure remote access to LAN devices in RMS?]] | ||
| + | ** [[How to reboot devices from RMS?]] | ||
| + | ** [[How to create a tag in RMS?]] | ||
| + | ** [[How to change password(s) for device(s) in RMS?]] | ||
| + | |||
| + | * '''Firmware, config, files''' | ||
| + | ** [[How to download a router's event log file from RMS?]] | ||
| + | ** [[How to download a router's troubleshoot file from RMS?]] | ||
| + | ** [[How to download a router's configuration (backup) file from RMS?]] | ||
| + | ** [[How to upload a configuration (backup) file into a router via RMS?]] | ||
| + | ** [[How to upgrade a router's firmware version via RMS?]] | ||
| + | |||
| + | * '''Monitoring, alerts, reports, events''' | ||
| + | ** [[How to create custom alerts for devices registered on RMS?]] | ||
| + | * '''RMS API''' | ||
| + | ** [[RMS API Credits|How to use the RMS API to manage RMS credit balance?]] | ||
| + | |||
| + | [[Category:RMS]] | ||
Latest revision as of 11:33, 29 November 2023
Main Page > IoT Platforms > RMS > RMS FAQThis is the Frequently Asked Questions (FAQ) section for Teltonika's Remote Management System (RMS). Some questions that have bothered our clients in the past have already been answered. So if you're having trouble with RMS, try browsing some of these topics:
- Profiles, users, credits
- Device management
- Firmware, config, files
- Monitoring, alerts, reports, events
- RMS API
