Difference between revisions of "RMS FAQ"

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* '''Important'''
 
* '''Important'''
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** [[WebUI and CLI access IP and Ports that must be accessible]]
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** [[What IP addresses and ports are used by RMS?]]
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* '''RMS Connect'''
 +
** [[How to set-up a RMS Connect Remote Desktop Connection?]]
  
 
* '''Profiles, users, credits'''
 
* '''Profiles, users, credits'''
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** [[How to delete a user(s) from RMS?]]
 
** [[How to delete a user(s) from RMS?]]
 
** [[How to distribute credits among RMS profiles?]]
 
** [[How to distribute credits among RMS profiles?]]
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** [[How to enable 2-Step Verification for RMS account?]]
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** [[How to activate a resource code?]]
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** [[How to recover access to account with 2FA enabled?]]
  
 
* '''Device management'''
 
* '''Device management'''
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** [[How to add a list of devices to RMS?]]
 
** [[How to add a list of devices to RMS?]]
 
** [[How can I configure devices from RMS?]]
 
** [[How can I configure devices from RMS?]]
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** [[How to reach a router's WebUI from RMS?]]
 
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** [[How to reach a router's command line interface (CLI) from RMS?]]
 
 
** [[How to configure remote access to LAN devices in RMS?]]
 
** [[How to configure remote access to LAN devices in RMS?]]
 
** [[How to reboot devices from RMS?]]
 
** [[How to reboot devices from RMS?]]
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* '''Monitoring, alerts, reports, events'''
 
* '''Monitoring, alerts, reports, events'''
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** [[How can I control RMS data usage?]]
 
 
** [[How to create custom alerts for devices registered on RMS?]]
 
** [[How to create custom alerts for devices registered on RMS?]]
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** [[How to generate device reports in RMS?]]
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* '''RMS API'''
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** [[Where can I find the event log for my RMS profile?]]
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** [[RMS API Credits|How to use the RMS API to manage RMS credit balance?]]
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** [[Router is online in RMS but I cannot see GPS data]]
 
−
 
 
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* '''General questions'''
 
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** [[Routers do not show up on RMS even when the router has an internet connection]]
 
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** [[How to enable remote access for RMS on the router?]]
 
  
 
[[Category:RMS]]
 
[[Category:RMS]]

Latest revision as of 11:33, 29 November 2023

Main Page > IoT Platforms > RMS > RMS FAQ

This is the Frequently Asked Questions (FAQ) section for Teltonika's Remote Management System (RMS). Some questions that have bothered our clients in the past have already been answered. So if you're having trouble with RMS, try browsing some of these topics:

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